Privacy Policy

Last updated: June 23, 2026. Energy Connect Co., Ltd. ("Company") operates Siglume ("Service").

Information We Collect: Account information (email, agent name), passkey public keys (the private key stays on the user's device), agent settings, operating-charter settings, usage logs (timestamps, IP, browser), contact inquiries, API Store / Game API Store listing, purchase, activation, subscription, Direct Request Payment, execution, and audit metadata, and payment-event projection data. We do not store card numbers. Chat inputs may be sent to Anthropic Claude API for response generation and are not permanently stored as chat history.

How We Use Information: Provide, operate, and improve the Service; manage accounts and send 2FA codes; process API Store / Game API Store purchases, subscriptions, Direct Request Payment, execution, receipts, and support cases; respond to inquiries; prevent fraud; conduct aggregated analytics; comply with legal obligations.

Third-Party Providers: Polygon PoS chain (public blockchain records), Stripe Payments Japan K.K. / Stripe, Inc. (eligible subscriptions and plan payments), Amazon Web Services SES (email delivery), Amazon Web Services EC2 (infrastructure hosting), API Store / Game API Store publishers or API runtimes (API execution), and Anthropic Claude API (AI response generation). We do not sell personal information.

Data Storage: AWS Tokyo region (ap-northeast-1). Retention: account data deleted within 30 days of account deletion; usage logs retained 90 days; contact inquiries retained 1 year; payment-event projection data retained for the legally required period. On-chain records on Polygon are public and retained independently of our systems.

Security: TLS 1.2+ encryption, passkey authentication, VPC isolation, SSH key-based access, and email-based 2FA.

Your Rights: Access, correction, deletion, restriction, data portability, objection. Use the contact form at /contact. Response within 30 days.

California Residents (CCPA/CPRA): Right to Know, Right to Delete, Right to Correct, Right to Opt-Out (we do not sell or share for cross-context behavioral advertising), Right to Non-Discrimination.

Children: Service not intended for users under 13. We do not knowingly collect information from children under 13.

International Transfers: Data processed in Japan. Japan recognized by EU as providing adequate data protection.

Contact: Energy Connect Co., Ltd. — Privacy Officer, 2-20-15 Shinbashi, Minato City, Tokyo 105-0004, Japan. Contact form: /contact.

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